Privacy Policy

Last updated: March 13, 2026

Your privacy matters to us. This Privacy Policy explains how ScreenshotDEV ("we", "us", "our") collects, uses, stores, and protects your personal information when you use our website at screenshotdev.com, our API, CLI, SDKs, and any related services (collectively, the "Service").

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password (stored as a salted hash). If you upgrade to a paid plan, our payment processor collects your billing information directly — we never store full credit card numbers.

Usage Data

We automatically collect data about how you interact with the Service, including API request metadata (timestamps, endpoints, response codes, latency), IP addresses, browser type, and referring pages. This helps us maintain, improve, and secure the Service.

Generated Content

Screenshots and PDFs you generate through the API are stored temporarily for delivery and caching purposes. We do not access, analyze, or use the content of your captures for any purpose other than delivering them to you.

2. How We Use Your Information

  • To provide, operate, and maintain the Service.
  • To process payments and manage your subscription.
  • To send transactional emails (e.g., account confirmations, billing receipts, security alerts).
  • To monitor and enforce our Terms of Service and Acceptable Use Policy.
  • To detect, prevent, and respond to fraud, abuse, or security incidents.
  • To improve and optimize the Service based on aggregated, anonymized usage patterns.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

3. Data Sharing

We only share your personal information in the following circumstances:

  • Payment processing: Billing data is shared with our payment processor (e.g., Stripe) to complete transactions.
  • Infrastructure: Data may be processed by our hosting and cloud storage providers as necessary to deliver the Service.
  • Legal obligations: We may disclose information if required by law, regulation, or valid legal process.
  • Business transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you before this occurs.

4. Data Retention

  • Account data is retained for as long as your account is active. After account deletion, we remove personal data within 30 days, except where retention is required by law.
  • Generated content (screenshots/PDFs) is cached temporarily and automatically deleted based on your plan settings or after a maximum of 30 days.
  • Usage logs are retained in anonymized form for up to 12 months for analytics and abuse prevention.

5. Security

We take reasonable technical and organizational measures to protect your data, including encryption in transit (TLS), encryption at rest for sensitive fields, secure API key hashing, and regular security audits. However, no system is 100% secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials and API keys confidential.

6. Cookies & Analytics

We use essential cookies to maintain your session and preferences. We may use privacy-friendly analytics tools to understand aggregate usage patterns. We do not use third-party advertising trackers or sell data to ad networks. You can disable cookies in your browser settings, though this may affect the functionality of the dashboard.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Export your data in a portable format.
  • Object to or restrict certain processing activities.
  • Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. International Data Transfers

Our servers and infrastructure may be located in the European Union and the United States. If your data is transferred outside your country of residence, we ensure adequate safeguards are in place in accordance with applicable data protection regulations, including GDPR.

9. Children's Privacy

The Service is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on the Service at least 14 days before they take effect. Continued use of the Service after changes become effective constitutes your acceptance of the revised policy.

11. Contact

If you have questions or concerns about this Privacy Policy or how we handle your data, contact us at [email protected].